- Emails come from your company email server and NOT OneMob
- Users get email tracking which they typically don’t have today
- Users can set up email scheduling
- Users can run follow up email campaigns
- Email and OneMob engagement is logged back to Salesforce or MS Dynamics (when enabled)
This feature is a paid upgrade, so be sure to contact sales@onemob.com if you do not have access to it.
Follow these steps to setup an SMTP Email Relay in Outlook as an Admin:
1. Allow open relay from our IP: [34.214.115.223] (add this IP to the white list on your SMTP server). Here's a guide for how to enable SMTP in Office 365
2. Create a new mailbox in Outlook - onemob-bounced@yourcompany.com (will be used as return-path for emails). Make sure to replace "yourcompany.com" with your company's actual domain
3. Forward all emails from onemob-bounced@yourcompany.com to bounced@onemob.com (so we can track bounced emails)
4. Go to Admin Settings in OneMob and click SMTP Settings on the left once you're there. Enter the following details in each section
a) IP or Host
b) Port
c) Domain
d) Return path for bounced emails (from step 2 below)
5. Whitelist @onemob.com email so your users will receive our email invites/notifications
Settings in OneMob
- Visit this page in OneMob as an Admin level OneMob user to turn on SMTP and enter settings
- Click next to SMTP Settings
- Click the toggle () to turn on SMTP Settings
- Enter the following information
a) IP or Host - smtp-relay.gmail.com
b) Port - 587
c) Domain - your website without www. Example: onemob.com
d) Return path for bounced emails (from step 3) Example: onemob-bounced@yourcompany.com
e) Most setups will have User Name and Password left blank - Click Save Changes
Now it's time to test the integration! Send a new Email from OneMob to an email address you have access to. Verify the email from address matches with the login email for the OneMob account you used to send the email.
*Not Available on Forever Free Plan