If your OneMob account is connected to Salesforce, your activities will be tracked to each Lead or Contact's Detail page in Salesforce. When sending a OneMob from within Salesforce, OneMob will recognize the opportunity and track activities from that OneMob back to the specific opportunity.
Note: When creating a Link or Email from the OneMob platform, you must associate the Link or Email to a Lead or Contact in order for the activity to get tracked to a specific person in Salesforce. For more information click here and go to Step 6.
Activities in Salesforce
| Info Tracked in Salesforce | Send Email | Create a Link |
|
Link Created
|
N/A | Yes |
|
Email Sent
|
Yes
|
N/A
|
| Email Opened | Yes | N/A |
| Page Viewed | Yes | Yes |
| Responded | Yes | Yes |
| Button Clicked | Yes | Yes |
| Content Clicked | Yes | Yes |
Still have some questions? Go here to reach the OneMob support team!