If your OneMob account is connected to Salesforce, your activities will be tracked to the related Lead, Contact, Account and Opportunity objects in Salesforce. The table below will describe what activities are logged back to Salesforce. They will be logged as Tasks on the related Activities object.
Note: When creating a Direct Link from the OneMob Campaign, you must associate the Link to Lead, Contact or Opportunity in order for the activity to get tracked back to Salesforce. See where in this image.
Activities from OneMob to Salesforce
Activity done in OneMob | Link in Salesforce | Email in Salesforce | Opportunity in Salesforce |
Link Created | Direct Channel Created | N/A | Direct Channel Created |
Email opened | N/A | Email opened | N/A |
Microsite viewed | Microsite Viewed | Microsite Viewed | Microsite Viewed |
Reply received | Response | Response | Response |
Button clicked | Button | Button | Button |
Content clicked | Link | Link | Link |
Image viewed | Image Viewed | Image Viewed | Image Viewed |
Document Viewed | Document Viewed | Document Viewed | Document Viewed |
Document Downloaded | Document Downloaded | Document Downloaded | Document Downloaded |
Video Watched | Video Watched | Video Watched | Video Watched |
Social Media link clicked | Twitter, Facebook, LinkedIn, etc. | Twitter, Facebook, LinkedIn, etc. | Twitter, Facebook, LinkedIn, etc. link clicked |