After following the instructions for how to download the OneScreen Chrome extension the OneScreen icon may not appear at the top right of your browser. Look at the options below for how to make it appear.
- Click the puzzle icon at the top right of your Chrome browser
- You should see OneScreen - Screen and Webcam Video Recorder appear in the drop down below your "Full access" extensions. Note: If you do not see OneScreen below "Full access" extensions click here for how to change that.
- If the thumbtack is not activated (as shown above) click it to activate. The OneScreen icon should appear to the left of the puzzle icon.
- Click the OneScreen chrome extension icon to make sure that it opens properly in your browser. (You may need to click the icon twice for the pop up below to appear) Note: If the extension does not show the options below you may need to update your camera and microphone permissions, click here for how to do so.
If you are still having issues get in touch with the OneMob support team.