I do not see the OneScreen Chrome extension under my full access extensions when I try to pin it, what can I do?

  • Updated
  1. Click the puzzle icon at the top right of your browser and select Manage Extensions. 
    Note: If you do not have any Chrome extensions pinned to your browser you will need to input this link - chrome://extensions/ -  into your browser and press Enter on your keyboard.
    Screen_Shot_2020-09-25_at_8.58.28_AM.png

  2. From your Chrome extensions window you should see OneScreen - Screen and Webcam Video Recorder as one of your extensions. If the toggle at the bottom right is not toggled ON (such as the image to the left), you will need to toggle it to the ON setting (image on the right). 
    Screen_Shot_2020-09-25_at_9.10.23_AM.png Screen_Shot_2020-09-25_at_9.13.51_AM.png

  3. You should now be able to see OneScreen - Screen and Webcam Video Recorder as an option in the drop down after clicking the puzzle icon in the top right. For how to pin the OneScreen Chrome extension next to your browser address bar, click here.

If you are still having issues getting the OneScreen Chrome extension to work properly get in touch with the OneMob support team.

Related articles