Why is the screen white when I record a video?

This occurrence is most likely because the camera cannot be accessed.

For your Mobile App

Click here to learn how to grant permissions for camera and microphone from your phone's Settings.

For your Computer

Click here to learn how to grant permissions for camera and microphone from your web browser.

My Screen is Still White!
Here are a couple of other reasons why the screen may be blank: If you are still having trouble recording using your webcam, contact us at support@onemob.com.

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